Gift certificate terms

• Gift certificates are issued by Casa Legacy, Business Bay, Dubai, for a fixed amount in AED or for a named commission (for example a bespoke shirt or a two-piece suit).
• There are two formats. An electronic certificate is ordered on this site, paid online and sent with its unique number to the buyer's email. A printed certificate is bought at the atelier, paid by card or in cash, and issued on the spot with the recipient's name, the giver's name and the amount written in.
• We do not deliver certificates by courier or post. We do not contact the recipient: the electronic certificate is sent to the buyer, who forwards or prints it.
• A certificate is valid for 12 months from the date of issue shown on it. Unused value after that date is forfeited unless UAE law provides otherwise.
• Certificates can be redeemed against bespoke commissions, ready-to-wear pieces, alterations and accessories at the atelier or through the site. They cannot be exchanged for cash and no change is given in cash; any remaining balance stays on the certificate until it expires.
• A certificate is a bearer document: whoever presents it with a valid number can redeem it. An electronic certificate can be sent again to the buyer's email; a lost printed certificate is replaced only if its number can be verified.
• Gift certificates are not for resale and may not be used for promotional purposes without our written consent.
• These terms are governed by UAE law.

This page is a working draft prepared for review by the company's legal adviser before publication.